Thank you for placing order at shawlbyvsnow.com
- All domestic ( address within Malaysia ) shipments will be arranged by Poslaju National Courier meanwhile international ( address outside Malaysia ) via Fedex International Priority Shipment
- The dispatching time will be at 4 pm daily except on First Saturday, Sunday & public holiday
- All parcels will be charged as lowest as 500 gram due to standard minimum shipment's weight rules. Even the weight of your parcel is not reaching 500 gram, the shipment fee is still will be charged at 500 gram's rate
- The postage rate will be calculated automatically by website's system
- The postage rate given is based on the account's rate registered at Pos Laju and Fedex
- Please take note that the rate displayed on the website for each courier company may be different from the registered's company account
- Arrival time for address within Malaysia is estimated to be as earliest as on the next working day. The actual transit time is 1 - 3 working days. Example : Case 1 : Order VS-***** is paid at 2 pm, parcels will be dispatched out on the same day. Customer will receive the parcel tomorrow. Case 2 : Order VS-**** is paid at 4 pm, parcels will be dispatched out on the next working day. Customer will receive the parcel on the day after tomorrow
- Transit time or arrival date for international order is varies amongst countries. Please check the transit table below for more details
- Certain products have a privilege of FREE shipment, However this privilege is only limited to address within Malaysia only
- If you have any further question, please email at email@example.com or call us at 03 5523 5872
- If addressee is not available by the time POS Laju at his/her place, we advise her/him to pickup his/her item at nearest Pos Laju's branch or you may call the hotline number 1300-300-300 to arrange second delivery.
- NO REFUND or EXCHANGE if the parcel returned to us due if customer not available by the time parcel delivered. Also buyer has to top up shipping cost again if parcel returned to us.
Paid & confirmed order will be delivered on the same day. If you place order on Saturday ( first week ), Sunday or public holiday, the order will be delivered to the Post Office on the next or nearest working day. However on peak season ex. Eid Fitri season, due to a huge amount of orders we received everyday, it may take 1-3 days to process your order before it leave the warehouse.
All orders couriered to other countries except Malaysia will be delivered via Fedex International Priority Shipment
More details available at www.fedex.com